Reviewing the Ford Mobility Motoring Program for Disabled Drivers


The Ford Mobility Motoring Program

If you are considering the purchase of a new Ford wheelchair van, you should investigate and take advantage of the Ford Mobility Motoring Program. Ford recognizes the financial challenges involved in modifying a vehicle for the handicapped driver and offers up to $1,200 for adaptive equipment installation and up to $200 for devices designed to alert the hearing impaired, running boards or lumbar seats.

Key Information about the Ford Mobility Motoring Program

  • You can initiate the application procedure by completing an information request form. This form is available online or from your Ford dealer. If there is any confusion, you can call the Ford customer care and they will assist you in the process.
  • Vehicle eligibility and time frames for claims vary. You can check for specific effective dates and eligible vehicle information by visiting your Ford dealership
  • Generally, you will have twelve months from the date you purchase your Ford (or begin an eligible lease) to have adaptations underway and another twelve months from that date to submit your claim.
  • The Ford Mobility Motoring program provides reimbursement for adaptive equipment installation. You will need to provide Ford with documentation in the form of your paid invoice. Ford will then mail a reimbursement check to you.
  • It usually takes no more than seven to ten business days for Ford to process a reimbursement check after you have submitted the claim.
  • Ford defines adaptive equipment as any installed device that makes it easier for persons with disabilities to driver or be transported in a vehicle.
  • Ford may request proof of medical need for your specific adaptations from a medical professional.
  • Ford provides a list of preferred modification providers, but will reimburse expenses incurred at any adaptive equipment installer.
  • You do not need to have an additional evaluation at an assessment center to qualify for the program if you already know what modifications will need to be made.
  • You may not use the reimbursement toward the initial purchase of your Ford. The program is designed as a means to reimburse you for expenses incurred, not as a way to provide up-front cash.
  • Newly purchased equipment may qualify for reimbursement if you have not yet hit your $1,200 cap.
  • Ford’s program may be used in concert with other means of defraying the expenses associated with vehicle modification.
  • The Ford Mobility Motoring program is only applicable to new models that are being leased or purchased from an official Ford/Lincoln/Mercury dealer.
  • The program will reimburse you for the costs associated with transferring equipment from your old vehicle to your new one.
  • The program will reimburse you for equipment purchased with the objective of transporting someone other than the owner. Certain standards do apply.
  • You can contact the Ford Mobility Motoring Program via telephone at 800-952-2248 (TTY: 800-833-0312).

Reviewing the Ford Mobility Motoring Program

Ford’s program is more generous than that offered by some other manufacturers.
There is no reason not to apply for the program. Although $1,200 may not pay for all of your vehicle’s adaptations, it is certainly enough money to justify the minimal effort involved.
Ford is offering a reimbursement program. That means you will need to pay for the modifications and verify those expenses prior to receiving funds.

Veterans Benefits

As noted, the Ford program can be used in conjunction with other means of assistance. One of the most frequently overlooked programs for obtaining funds for wheelchair van conversions and other mobility vehicle-related expenses is the program administered by the Veterans Administration.

If you served in the armed forces and need a modified vehicle, you should investigate this potential source of funding.

Service-connected veterans can qualify for up the $11,000 in assistance when they have experienced in number of disabling injuries or conditions. Veterans who lack a service-connected status may qualify for benefits, as well. These are generally reserved for non-operational equipment. For instance, the VA may assist in paying for a raised roof or lowered floor in a wheelchair van, but they generally will not aid non-service-connected vets with hand controls or low-effort steering systems.

Anyone interested in the program can find the closest VA regional office by phoning 800-227-1000. The program is outlined in the VA Handbook (section 1173.4).


You should do everything in your power to decrease the cost of your Ford wheelchair van or disability vehicle. One way to do that is to participate in the Ford Mobility Motoring Program. It is a simple way to receive up to $1,200 in expense reimbursement.

The program will work in conjunction with other forms of assistance, including the program offered by the VA. Those who are planning to purchase adaptations are reminded to investigate all potential means of defraying their expenses. There is no reason to overpay for your vehicle. Visit the official website for Ford Mobility Motoring Program at

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